Responsible Gambling in Canada: Free 24/7 Helplines, Self-Exclusion and Limits

Updated October 2026 · By the BetHubCA team

If you're here because betting has started to hurt, you're doing the right thing by reading. Here's where to get free help in Canada, any hour of the day.

Who to call

• British Columbia: Gambling Support BC, 1-888-795-6111, free, confidential, 24/7.
• Quebec: Jeu : aide et référence, 1-800-461-0140 (Montreal 514-527-0140), 24/7, in English or French (aidejeu.ca).
• Alberta: Addiction & Mental Health Helpline, 1-866-332-2322, 24/7.
• Anywhere else: dial 211 to be connected with your provincial gambling support service.

Signs it's time to step back

• You bet to win back yesterday's losses.
• You've used credit, a line of credit or bill money to bet.
• You hide bets or balances from your partner or family.
• You feel restless or irritable when you can't bet.

Self-exclusion

Provincial lottery corporations run self-exclusion programs for their own sites and casinos (for example BCLC's Game Break in BC and Loto-Québec's self-exclusion in Quebec). Offshore sites have their own account-closure or self-exclusion tools, but they are separate: excluding yourself provincially does not close an offshore account, so close those directly with each site's support.

Limits that actually help

1. Set a deposit limit the day you open an account.
2. Never save a card in a betting app.
3. Use a reality-check timer or log out after one session.
4. Don't chase. A loss is the cost of the entertainment, not a debt to win back.